Using the Pinup App Terms and Conditions

01 General Rules

Pinup app is an international online gaming platform operating under a valid license. It offers users a wide range of gaming options including slots, Live Casino, Sports Betting, bingo, and more. These terms and conditions ("Terms") constitute a legal agreement between Pinup app and its users.

These terms are available in both English and Bengali. In the event of any discrepancy in interpretation, the English version shall prevail. However, we always strive to provide clear explanations in Bengali for the convenience of users in Bangladesh.

• Pinup app is a gaming platform operated solely for entertainment purposes.
• By using the platform, you confirm that you are voluntarily and knowingly agreeing to these terms.
• Pinup app reserves the right to amend these terms at any time.
• Notice of any changes will be sent to your registered email or posted as a platform announcement.

02 Account Register

To play games on Pinup app, you must first create a personal account. All information provided during registration must be accurate and truthful. Accounts created with false information may be terminated at any time and any deposited funds may be forfeited.

• Each person may register only one account. Multiple accounts are strictly prohibited.
• You must provide your correct name, date of birth, address, and contact details at the time of registration.
• A copy of your national ID or passport may be requested for account verification.
• It is the user's own responsibility to keep their account password confidential.
• Sharing or transferring your account to another person is strictly prohibited.
• If suspicious activity is detected, pinup app may temporarily or permanently suspend the account.

03 Age Restrictions & Eligibility

Only users aged 18 or above may register on Pinup app. We are committed to protecting minors from gaming. If an account holder is found to be under 18, their account will be immediately closed and all transactions will be voided.

• Providing a false date of birth during registration is a serious violation.
• Any government-issued ID may be requested for age verification.
• Individuals accessing the platform from countries or regions where online gaming is prohibited by law are not permitted to use this platform.

04 Payments & Withdrawals

Pinup app supports bKash, Nagad, and other popular payment methods for users in Bangladesh. All transactions are processed through secure, encrypted channels.

• The minimum deposit amount is BDT 50 (fifty).
• The minimum withdrawal amount is BDT 300 (three hundred).
• Withdrawal requests are typically processed within 1–3 business days.
• The payment method used for deposits and withdrawals must be the same (to prevent money laundering).
• Using a third-party bank account or mobile banking number for transactions is strictly prohibited.
• Payments may be suspended in cases of suspected fraud or suspicious transactions.
• Prevailing market exchange rates apply for any currency conversions.

05 Bonuses & Promotions

Pinup app regularly offers various bonuses and promotional deals. Each bonus has its own terms that users are required to follow. Any attempt to abuse bonuses may result in account termination.

• The welcome bonus is available to new members one time only.
• Before claiming any bonus, read the specific terms for each offer carefully.
• Most bonuses carry a wagering requirement (typically 20x–40x).
• Bonus money cannot be withdrawn directly — withdrawal is only possible after the conditions have been fulfilled.
• Claiming multiple bonuses from the same household or IP address is prohibited.
• Pinup app reserves the right to modify or cancel any bonus offer.
• Winnings from free spins may also be subject to wagering requirements.

06 Gaming Rules

All games on Pinup app are powered by certified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and fair. Game rules are available within each game's interface.

• If a technical error occurs during a game, that round may be voided.
• Exploiting any bug or glitch in the game software is strictly prohibited.
• The use of automated betting software (bots) is strictly prohibited.
• In Live Casino games, the dealer's decision is final.
• If a disconnection occurs due to a technical issue, your game progress will be saved.

07 Responsible Gaming

Pinup app believes gaming is entertainment, not a source of income. We want every player to have a safe and enjoyable experience, which is why our platform provides a range of responsible gaming tools.

• You can set daily, weekly, and monthly deposit limits.
• The self-exclusion option allows you to lock your account for a set period of time.
• The Reality Check feature lets you set reminders to track your gaming time.
• If you notice signs of gaming addiction, please seek professional help.

To learn more, visit our Responsible Gaming Visit the page.

08 Closing Your Account

You can request to close your account at any time through our support team. Please withdraw any remaining balance before closing your account.

• Pinup app may close an account for any of the following reasons:
• Creating multiple accounts.
• Registering with false or misleading information.
• Attempting fraud or deception of any kind.
• Misuse or abuse of bonuses.
• Any valid balance will be returned upon account closure; however, bonus funds will be forfeited.

09 Privacy & Data Protection

Your personal information is completely safe with us. Pinup app never sells your data to third parties. For full details on how your information is used, please refer to our Privacy Policy.

• Documents collected for KYC verification are stored on secure servers.
• Information may be shared with regulatory authorities where required by law.
• To learn more, visit our Privacy Policy Read.

10 Dispute Resolution

If you have a complaint or dispute, please reach out to our customer support team first. We always aim to resolve issues in a friendly and amicable manner.

• An initial response will be provided within 5 business days of submitting a complaint.
• Complex matters may take up to 15 business days to resolve.
• If you are not satisfied with the support team's resolution, international arbitration is available.

11 Changes to Terms

Pinup app reserves the right to update these terms and conditions at any time. Users will be notified of any significant changes via their registered email or through a platform notification.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.
• The date of the latest update will always be displayed at the top of this page.