Responsible Gaming

On the Pinup App Responsible Gaming
Keep the Fun in Check

Pinup app believes gaming should always be fun — free from stress or addiction. Our responsible gaming tools and policies are here to help you maintain healthy, enjoyable gaming habits.

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Important Notice: Gaming is for entertainment only. You must be at least 18 years old to participate on Pinup app. If you feel gaming is having a negative impact on your daily life, please use our self-exclusion tool or seek professional help.

What is Responsible Gaming and Why It Matters

At Pinup app, responsible gaming is more than a policy — it is a core commitment. It means enjoying gaming as a healthy form of entertainment, with no room for financial harm or mental stress.

Millions of people in Bangladesh are now exploring online gaming. Pinup app welcomes this shift, while also ensuring that every player enjoys games responsibly, safely, and for the right reasons. Gaming should never be seen as a source of income or a solution to financial problems — it is entertainment, pure and simple.

Pinup app's responsible gaming policy is built in line with international gaming commission guidelines. We respect every player's freedom to set personal limits and provide the tools you need to stay in control at all times.

Remember: gaming on Pinup app is entirely optional and meant for entertainment. Chasing losses by placing more bets is a dangerous habit.

Pinup App Safety Tools

Pinup app provides every registered user with a range of free responsible gaming tools. Use them to stay fully in control of your gaming experience.

1
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

2
Loss Limit

Set the maximum amount you are willing to lose in a given period. Once the limit is reached, gaming will stop automatically.

3
Session Time Limit

Set a time limit for how long you play in one session. A reminder will appear on screen when your time is up.

4
Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this period.

5
Reality Check

A message will appear on screen at regular intervals reminding you how long you have been playing.

All these tools are completely free and can be activated at any time from your account settings. Reducing a limit takes effect immediately, but increasing a limit is subject to a 72-hour cooling period.

Limit Settings Details

Pinup app offers several types of limits you can set. The table below covers each limit type, its duration, and how it works.

Limit Type Time Limit Effective Time Status
Deposit Limit Daily / Weekly / Monthly Immediate Active
Loss Limit Daily / Weekly / Monthly Immediate Active
Bet Limit Per bet Immediate Active
Session Limit 30 minutes – 8 hours From the next session Optional
Cooling-Off 1 – 30 days Immediate Optional
Self-Exclusion 6 months – Permanent Immediate Active

To set limits, log in to your account and go to "Account Settings" → "Responsible Gaming". If you run into any issues, contact our support team directly.

Signs of Problem Gaming

It is not always easy to recognise when gaming habits are becoming a problem. As part of Pinup app's responsible gaming commitment, here are some warning signs to watch for. If any of these apply to you, please seek help right away.

  • Betting beyond your budget
  • Chasing losses by placing more bets
  • Lying to family about gaming
  • Being unable to stop gaming
  • Skipping work or studies to play
  • Gambling with Borrowed Money
  • Feeling restless or stressed when not playing
  • Feeling the need to spend more and more time gaming
  • Skipping sleep or meals to play
  • Repeatedly failing to cut back on gaming
If you are experiencing the signs listed above, please use Pinup app's self-exclusion tool and consult a mental health professional.

Self-Exclusion Features

Self-exclusion on Pinup app is a powerful tool that keeps you away from the platform for a set period or permanently. Once activated, you will not be able to log in to your account or receive any marketing communications.

  • Self-exclusion periods: 6 months, 1 year, 2 years, or permanent.
  • Takes effect immediately upon activation.
  • Cannot be cancelled before the period ends.
  • Any balance remaining in your account during an exclusion period can be withdrawn.
  • After the period ends, a 7-day waiting period is required before reactivation.
  • Self-exclusion requests can also be submitted through the support team.
Self-exclusion is completely confidential. No one you know will be informed. Pinup app respects your decision.

Protection of Minors

Pinup app strictly prevents anyone under 18 from accessing its gaming platform — not just because the law requires it, but because we believe it is the right thing to do.

  • Age verification is mandatory at registration.
  • Age verification (NID/passport) must be submitted as part of the KYC process.
  • Suspicious accounts are reviewed automatically.
  • If a user is confirmed to be under 18, the account is closed immediately.

Parents can use family filtering software to protect their children from online gaming. Pinup app actively works to raise awareness on this issue.

Self-Assessment Checklist

Ask yourself the following questions and answer them honestly. This is part of Pinup app's responsible gaming approach to help you assess your gaming habits.

Do I see gaming purely as entertainment and not as a source of income?
Do I game within my budget and stick to it?
Can I stop gaming whenever I want?
Is my gaming having a negative impact on my family or work?
Can I accept a loss calmly and move on?
Am I honest with my family about my gaming?
Have I ever borrowed money to play?
Do I feel normal even when I am not playing?
If you answered "No" to most of the questions above, use Pinup app's self-exclusion or cooling-off tools and consider seeking professional advice.

Frequently Asked Questions

After logging in, go to "Account Settings" → "Responsible Gaming". From there you can set deposit limits, loss limits, session limits, and self-exclusion. Contact our support team if you need any assistance.

Yes, once self-exclusion is activated, you can still withdraw the remaining balance in your account. Contact the support team to process your withdrawal and complete any required verification.

No. While reducing a limit takes effect immediately, increasing a limit is subject to a 72-hour cooling period. This is intentional — to prevent impulsive decisions.

Contact the Pinup app support team at [email protected] and explain the situation. We can review accounts and take appropriate action based on third-party requests as well. Please also seek help from local mental health services.

A cooling-off period typically lasts 1 to 30 days, after which your account is reactivated automatically. Self-exclusion is longer-term — from a minimum of 6 months up to permanent — and reactivating your account after the period ends requires additional steps.
Our Commitment

On the Pinup App Responsible Gaming 6 Pillars

We believe creating a safe gaming environment is not just the platform's responsibility — it is a shared effort.

Age Verification System

Pinup app enforces a strict age verification process at registration. No one under 18 can open an account under any circumstances.

Personal Limit Controls

Set your own deposit, loss, and session limits. Your gaming on Pinup app is entirely in your hands.

Reality Check Reminder

Messages showing your time and spending appear on screen at set intervals, keeping you aware and helping prevent excessive play.

Self-Exclusion Features

Step away from the platform at any time. During self-exclusion, you will not receive any promotional messages either.

24/7 Support Team

The Pinup app support team is here for you around the clock. Reach out directly for any questions about problem gambling or responsible gaming.

Addiction Prevention Program

Pinup app regularly monitors player gaming patterns and proactively sends alerts whenever unusual behaviour is detected.

Play Safe

Play Responsibly, Have Fun

Gaming on Pinup app is about the experience, not just winning. Register today and enjoy safe, responsible gaming with our built-in tools.

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