Your account on the Pinup App Privacy Fully Secured

01 Introduction

Welcome to Pinup app. Our Privacy Policy is a clear commitment between you and us — covering how your personal data is collected, used, and protected. Pinup app is a world-class online gaming platform built for players in Bangladesh. We understand how important your privacy is, which is why we follow international data protection standards.

This Privacy Policy applies to all Pinup app services, websites, and mobile applications. By using Pinup app, you agree to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

02 What data we collect

Pinup app collects various types of information to improve our services and keep your account secure. The list below details exactly what we collect.

• Information submitted directly through the registration form is collected.
• Documents uploaded during KYC verification are stored securely.
• Certain information is collected automatically while you use the service.
• Browsing experience is improved through cookies and tracking technologies.
• Transaction confirmation details are received from third-party payment gateways.

03 How Your Information Is Used

Pinup app uses your data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities. The key purposes are outlined below.

• Account management: Creating, verifying, and keeping your account secure.
• Transaction Processing: Processing deposits, withdrawals, and other financial transactions.
• Customer Support: Responding to your questions, complaints, and requests.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: Records are maintained in accordance with regulatory requirements.
• Personalized Experience: Game recommendations and offers tailored to your preferences.
• Responsible Gaming: Monitoring and protection against excessive gaming patterns.
• Contact: Sending important updates, promotions, and bonus notifications.

04 Data Retention & Duration

Pinup app stores your data on secure servers and retains it only for as long as necessary. Retention periods may vary depending on the type of information.

• Account information is retained for as long as the account remains active.
• Financial transaction records are kept for a minimum of 5 years due to legal obligations.
• KYC documents are retained for 3 years after account closure.
• Log and device data is automatically deleted after 90 days.
• Marketing data is deleted as soon as you unsubscribe.

05 Data Sharing

Pinup app never sells your personal data to third parties. In certain circumstances, limited data sharing may be required, and we apply the highest standards of care when that occurs.

• Payment Partners: For processing transactions with bKash, Nagad, and other payment gateways.
• KYC services: With authorized verification agencies for identity verification purposes.
• Regulatory Authority: To respond to legal requests from licensing authorities.
• Law enforcement: To comply with valid court orders or assist with government investigations.
• Technology Partners: Authorized software providers required for platform operations.

Data sharing agreements are in place with all third parties, ensuring they uphold the same privacy standards. pinup app regularly reviews third-party data handling practices.

06 Cookie Policy

Pinup app uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Functional cookies: Remembers your language preference and settings.
• Analytics Cookies: To analyze site usage and improve our services.
• Marketing Cookies: To show relevant promotions (opt-out available).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

07 Data Security Measures

Pinup app uses industry-leading technology and practices to protect your personal data. Our security measures are regularly updated and audited.

• 256-bit SSL/TLS encryption is applied to all data transfers.
• Data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available to help secure your account.
• Regular security audits and penetration testing are conducted.
• Automated alerts are sent for suspicious login attempts.
• Staff access to data is strictly limited and monitored.

08 Your Rights

As a Pinup app user, you have several important rights over your own data. Contact our support team to exercise any of these rights.

09 Minor Protection

Pinup app strictly does not provide services to anyone under 18. We do not collect personal information from minors, and we never will.

• Age verification is mandatory at the time of registration.
• If an account holder is found to be under 18, all associated data is deleted immediately.
• Parents or guardians may request the deletion of their child's data.
• We take immediate action upon receiving any information related to minors.

10 Policy Updates

Pinup app may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• If significant changes are made to this policy, a notification will be sent to your registered email address.
• The date of any update will always be displayed at the top of this page.
• Continued use of Pinup App following any policy changes will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

11 Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our Data Protection Team. We typically respond within 48 hours.